EKey Fingerscan Access Control System Instrukcje Operacyjne Pobierz pdf (Strona 39)

General

© ekey biometric systems GmbH Operating instructions ekey home Page 39 / 41

Error code

„E2“

on the display

The wrong security code

has been

entered three

times. Device is locked for 30 minutes.

Wait 30 minutes before entering the security

code again. The system has to be

permanently powered within those 30 min!

Error code

„E3“

on the display

Device

connected/coupled incorrectly

Re

-

couple the devices

=

initialize devices.

One of the devices has been manipulated.

ekey home

CP DRM

The initialization

process (=

commissioning)

cannot be carried

out.

The control panel cannot reach the finger scanner,

no data exchange possible.

Check, whether the finger scanner is

connected to the mains

(status LED has to

blink in orange).

Check the bus connection (clamp 1 and 2)

between the finger scanner and the control

panel.

Check the device termination (resistor

) acc.

to the wiring diagram.

The message

„Locked for 30

min” is displayed

on the LCD of the

CP DRM.

The wrong security code

has been

entered three

times in a row.

Wait 30 minutes before entering the security

code again. The system has to be

permanently powered within those 30 min!

The d

isplay

of

the CP DRM

reports offline

and the counter

decrements from

44 to 0.

1. No bus connection to the fingerprint scanner

2. The power supply to the system has been

interrupted. The system will be restarted.

1. Check the 4

-

core connection cable

between finger scanner and control panel.

Pay special attention to clamp 1 and 2.

2. Check the power supply on clamp 3 and 4,

it must be at least 8V.

3. Wait until the start process has

been

concluded.

The display

reports during

enrollment

„Already 99

fingers

registered“

99 fingerprints have already been registered.

You

cannot enroll more than 99 fingerprints.

Try to delete inactive users.

ekey home

f

inger

scanner

The green LE

D on

the finger scanner

signaliz

es that the

finger has been

positively

recognized, but the

relay does not

switch.

Wrong device allocation (coupling).

Access will not be granted since one of the two

devices has been exchanged.

Re

-

couple the devices.

One of the devices

has been manipulated.

Reset the system to factory settings before

re-initializing them (see section 8.2.1.12)

The status LED of

the finger scanner i

s

blinking red/green.

The sensor might have been damaged

or may not be

working correctly.

Contact the technical support department.

Please have the serial number of the product

ready (to be found below

the barcode label).

See page 4 for contact details.

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